Digital Health Project Co-ordinator

Closing date: 5pm Monday 1st August
Interview date: Monday 8th August

We are looking for a part time Project Co-ordinator who can lead an exciting
new project working with deaf residents and local healthcare practitioners.
This is varied role developing a project to improve access, particularly digital
access, to healthcare for deaf people in Bexley.
This will include:

  • Facilitating workshops with deaf residents to hear their experiences an ideas about accessing healthcare

  • Develop a range of digital resources including a new accessible website and BSL videos

  • Build connections with local GPs and the CCG, working closely withother members of our team and clients

  • Although this is a Bexley project it is part of a wider pilot project to developand test new ideas with a view to scaling up successful pieces of work across other boroughs.

This post is 28 hours per week on a fixed-term contract until 30 th September

Salary: £24,000 (pro-rata for this post)

Bexley Deaf Centre is committed to equal opportunities and values diversity in its workforce. We are committed to recruiting the best possible people to each position in our organisation and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

*An enhanced DBS will be required for each successful candidate, paid for by Bexley Deaf Centre (T&Cs apply)

Overview: Digital Health Project Co-ordinator

Bexley Deaf Centre is a small and dynamic local charity focused exclusively on supporting adults with hearing impairment. Our vision is that people with a hearing impairment are given the same opportunities and access to information as hearing people. We provide support and opportunities to deaf and hard of hearing people. We work to raise awareness, break down barriers and promote understanding within the community. Whilst the people we support are facing significant challenges due to the Covid-19 pandemic, this is an exciting time to join our organisation. We have a range of new opportunities and are actively expanding and developing the support and services that we provide.

About the role

We are involved in an exciting new pilot project in partnership with the local CCG to develop ways of improving access, particularly digital access, to healthcare in Bexley for deaf BSL users and hard of hearing people. As project Co-ordinator you will take the lead for day-to-day delivery of the project and from developing it from a proposal to a high-quality project. The role will involve working directly with service users to identify the things that are most important to them and to use these experiences to shape the work that we do with healthcare professionals.

You will develop a new accessible health website, facilitate workshops with people with learning disabilities and work with GP surgeries locally to provide better communication and support to improve access for hearing impaired people. The ability to plan and prioritise your workload is essential, as is the ability to communicate with a wide range of people, including deaf British Sign Language users, therefore some knowledge of BSL would be an advantage. This is a varied role and you’ll need to be flexible to develop the project to ensure it meets it’s outcomes.


About You

We are seeking a candidate with experience in project management, ideally with a background or understanding of deaf culture and British Sign Language. Our ideal candidate will have an enthusiastic attitude and person-centred approach as well as experience in developing and growing services. We do ask that all our staff live our
organisation’s values and demonstrate them in their day-to-day work. You will need to be caring, patient and have excellent communication skills. You’ll need good IT skills to be able to organise creating websites and videos creations and be able to drive with use of a car. What matters most is that you are passionate about working to
improve the experiences of deaf and hard of hearing people.


What we offer

We offer full training to our team and ongoing support as well as range of benefits including a company pension scheme and access to health and wellbeing support through Health Assured. We also offer 22 days holiday plus 8 bank holidays (Holidays pro-rata for this position).

Overview: Digital Health Project Co-ordinator

  1. To facilitate workshops to hear the experiences of deaf and hard of hearing people in accessing healthcare and to co-design solutions to improve access.

  2. To develop a range of resources which can be widely shared including British Sign Language video guides, best practice guides and a new BSL website.

  3. To work with healthcare professionals locally to identify organisational and communication barriers and provide support to improve practice, including awareness training, signposting and joint problem solving.

  4. To develop and embed Hearing Impaired Health Champion forums for each network of GPs.

  5. To promote and market the project through a range of media including flyers, social media and newsletters.

  6. To develop the project to ensure that it achieves its outcomes; being responsible for monitoring and evaluation of the project.

  7. To manage risk and safety across the service, ensuring all risk assessments are conducted as required and that health and safety procedures are followed.

  8. To be familiar with and work within the organisation and the service’s values policies and procedures, maintaining records and reports accordingly.

  9. To preserve and respect the dignity and privacy of people and observe confidentiality at all times.

  10. To attend and participate in team meetings, supervisions, appraisals and training as requested and required by your manager.

  11. To follow best practice guidance regarding Safeguarding, Health and Safety and managing risks to promote independence.

  12. To work flexibly and creatively to meet the needs and wishes of people accessing the service.

  13. To support anti-discrimination policies and procedures and to always promote equality of opportunity. 

  14. To undertake such additional duties appropriate to the post and to support the organisation’s wider goals by working flexibly across the organisation from time to time as determined by your manager. 

  15. To keep accurate and up to date records of all sessions. 

  16. To report any significant issues, notifiable events or concerns through line management channels.

Send your CV and Supporting Statement (no more than 2 sides of A4) to:

Closing date: 5pm Monday 1st August
Interview date: Monday 8th August